Enhancing Intermodality of Content, Personalised Information and Functionality of WISETRIP Network of Journey Planning Engines

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Enhanced Wisterip on EC Transport Research Portal

An attempt to integrate Journey Planning engines to form a unified intermodal planner for international journeys has been performed by the WISETRIP FP7 project. WISETRIP has addressed important needs of the international traveler, including the provision of personalised information before and during the trip, under different usage scenarios.

The Enhanced WISETRIP project aims at bringing new possibilities for planning, booking and travelling multimodal journeys adapted to all user needs, multiple trip criteria, environmental impact and personal preferences.

To manage unexpected scenarios, the project implements the integration of real-time and non real-time data sources based upon efficient communications and decision management mechanism for traveller alerting and trip re-planning.

Enhanced WiseTrip advances the state-of-the-art towards efficient and green planning of multimodal international trips, through its unique mixture of features:

  • Inclusion of a wide grid of criteria that form the basis of variant trip strategies and govern selection process either at planning or at trip redesign phase. Criteria include CO2 footprint, elderly and disabled preferences, typical factors (time, cost, hops) and various user-specific options.
  • Acknowledging user requirements by genuinely addressing door-to-door journey planning; considering real-time event data and information on extraordinary conditions (strikes, disasters, extreme weather); and offering the possibility of integrated ticketing -Use of the most advanced mobile interfaces (handheld and in-vehicle devices).
  • Expansion of the geographical coverage and of the number of transport modes supported by the existing open platform for the interconnection of Journey Planners (www.wisetrip.travel); including international railway, car and cycle routing and more countries.
  • Strong dissemination across European and non-European countries

The established basis of achievements and the demonstrator of WISETRIP (www.wisetrip.travel), having proved its efficiency in terms of having a realistic and practical approach, offers the appropriate environment for inventing innovative features, experimenting upon and demonstrating them. Apart from enriching the existing system with innovation, the proposed Enhanced WISETRIP project seeks to cover the gaps and overcome the following limitations encountered in currently running WISETRIP:

  • the real-time alerting system implemented in the pilot system is based upon user generated alerts;
  • real-time replanning is performed by manually replanning the remaining journey on the mobile application;
  • long computational time is sometimes encountered for trip requests requiring the collection of information from multiple journey planners;
  • use of private car, bicycle and parking space is not included in the trip solutions though it would improve efficiency within several scenarios as well as it could be within the strategies of the traveller and the trend towards greened solutions;
  • large numbers of answers to trip requests need the application of intelligent processing through representation of trip strategies and more criteria (including the environmental ones); and
  • the requirements of elderly and disabled travellers are not considered adequately.

According to the above, the demonstration and evaluation task from existing WISETRIP reported the following findings that will be tackling by the new project Enhanced WISETRIP:

  • Content and modal limitations: in order to become attractive to travellers and the tourism business market, WISETRIP has to extend its geographical coverage and multi-modality. Concerning content, what is requested is: the integration of Journey Planners from other fundamental European countries and/or regions; moreover the inclusion of international rail transport, car routing and low cost airlines were considered as a significant imperfection.
  • Pricing and ticketing information: provision of an estimated price per trip segment has been foreseen within the WISETRIP platform and user interface; however the lack of the relative data was one of the users’ complaints. Besides pricing information, seats availability and ticketing service were also considered crucial. Users claimed that booking a trip identified from WISETRIP through other systems proved time consuming and difficult. Moreover, feedback from user trials highlighted that ticketing restrictions related to travel choice must be known as in the event of disruptions it may be feasible to get another flight but your ticket may not be valid.
  • Details on walking segments: Walking transfers between transport nodes often raise travellers’ anxiety, especially when travelling abroad. To this end more detailed information on walking routes was requested. Users mentioned that a more detailed map for the walking segments and the relative distance in meters would be appreciated. Information on stairs, lifts, escalators etc., is required particularly for disabled people and those carrying luggage.
  • Alerts and re-planning options: Users mentioned that they would like to have detailed information about possible disruptions or other critical events (e.g. strikes, weather or other natural phenomena etc. The actual lack of real-time event data and information for extraordinary situations that could be communicated to the traveller en route reduces the usefulness of the relative alert services implemented and provided by the WISETRIP platform. Moreover, dynamic re-planning is considered as a significant added value service for a Journey Planning system but users would like a more flexible and advanced service than this provided currently by the WISETRIP system (e.g. taking into account ticketing restrictions based on the initial booked itinerary).
  • Round trip and stop over functionality: those two services were considered as of great value for the end users. Most people when travelling depart and return to the same origin, so when planning their trip they would like to have full information for the round trip. Furthermore, a stopover service is also very useful if for example the travellers want to place a meeting or a cultural visit among different segments of their trip.
  • Concern about elderly and disabled users: This is a major omission from most existing Journey Planners including WISETRIP. Users proposals include relative options in the profiles creation (e.g. wheelchair users) that would be taken into account and at the provided trip solutions (e.g. for disabled people time calculation for walking segments should be different), or even provision of taxis links and accessible transport availability.
  • Concern about green routes: Another omission of WISETRIP in respect to the current trend is the inclusion of the CO2 footprint metric within the presentation and the criteria selection and filtering process. Moreover, the alternative of combining cycling and public transport will be an interesting approach for those really concerning about green routes.
  • Mobile applications for new generation devices: in order to penetrate to the mobile travel market a WISETRIP mobile application for smart iPhones and Android devices is essential. The user needs, efficiency versus associated cost (in particular when roaming) play also a dominant role.

FORTH-Net, Hellenic Telecommunications & Telematics Applications Company (GR) (Coordinator)

POLIS, Promotion of Operational Links with Integrated Services (BE)

RJ Consultores & Informatica LTDA (BR)

Athens University of Economics & Busniness – Research Centre (GR)





TOMTOM International BV (NL)

09292 – Reiseninformatie Groep BV (NL)

University of Aberdeen (UK)

JSC Research and Design Institute for Information Technology, Signalling and Telecommunications on Railway Transport (RU)

Beijing Transportation Research Center (CN)

ETRA Investigacion y Desarrollo (ES)

EMT, Empresa Municipal de Transportes de Madrid SA (ES)

Sorry, this page is still under construction!
Sorry, this page is still under construction!
Sorry, this page is still under construction!

Marco Boero

Michele Masnata

Know how - Mobility


EC Programme
FP7 - GC.SST.2011.7-5
Integrated intermodal traveller services

Grant agreement

Start date
September 2011

36 months

FORTH-Net, Hellenic Telecommunications & Telematics Applications Company (GR)